Returns

Fill in the details below to request a personal return number. Thereafter, send the package stating the personal return number back to Lodger. Subsequently, after we receive the returned product we will return the money within 7 days.

Order replacement product
The fastest way to "exchange" a product is to order the replacement product immediately after this return / refund request. If the desired product is not available, please contact us.

Use the correct order number
We use the order number to be able to retrieve your order. The order number can be found in the confirmation email of your order. See the example below:

Return form

All fields with a * are required.

Name *
E-mail address *
Order number (WSC18-XXXX) *
Item number(s) return *
Reason for return *
Explanation
To what account can we return the money?
Name *
Account number (IBAN) *
Is there anything else we can do for you? *